Return Policy

RETURN POLICY - Last Updated: November 19, 2025

At AasYou, we want you to be completely satisfied. This policy outlines our return process.

1. RETURN ELIGIBILITY

• Damaged or defective products

• Wrong items received

• Quality not as described

• Expired perishable items

• Unsealed/unused products only

2. NON-RETURNABLE ITEMS

• Opened/used perishable goods

• Fresh produce (unless quality issue)

• Custom orders

• Items damaged by customer

3. RETURN TIMEFRAME

• Request within 24 hours of delivery

• Fresh items: within 2 hours

• Return pickup: 1-2 business days

• Refund after verification: 5-7 days

4. RETURN PROCESS

Step 1: Contact support@aasyou.com or +91 98288 13881

Step 2: Provide order details and issue photos

Step 3: Return pickup arranged

Step 4: Verification and refund processing

5. RETURN CONDITIONS

• Original packaging required

• Products must be unused/unopened

• All tags and labels intact

• Invoice copy included

6. PICKUP & INSPECTION

• Free return pickup for valid returns

• Products inspected upon receipt

• Refund processed after approval

7. REFUND METHOD

• Original payment method

• AasYou Wallet credit

• Processing: 7-10 business days

8. PARTIAL RETURNS

• Available for mixed orders

• Proportional refund provided

9. CONTACT

AasYou Customer Support

Kushalpura, Jaipur, Samod - 303806

Phone: +91 98288 13881

Email: support@aasyou.com

Hours: 9 AM - 8 PM (Mon-Sat)

We value your satisfaction. Thank you for shopping with AasYou!